Delivery

We deliver within the UK only. Delivery charges are worked out from the weight of your order, and you see the exact charge at checkout before you pay.

Standard tracked delivery

Order weight Charge
Up to 2kg £3.95
2kg to 10kg £6.95
10kg to 30kg £12.95

Next working day by 1pm

Next working day delivery by 1pm is available for £9.95. Order before the daily cutoff shown at checkout to qualify.

Free delivery

Tracked delivery is free on orders over £50.

Rollout packs over 30kg

Large trade and rollout packs over 30kg go by pallet.

Order weight Charge
30kg to 100kg £39.00
100kg and over £69.00

Tracking

All deliveries are tracked. You receive a tracking link by email once your order is dispatched.

Checking your laptop before dispatch

Give us your laptop make and model at checkout. We check the port type, the power delivery and the screen limit before your order is dispatched, so it connects first time.

Damaged or missing items

Please check your parcel when it arrives. If it is damaged, note this on the delivery record and email us photos within 48 hours. If a tracked parcel has not arrived within 5 working days, contact us and we will chase it.

Old equipment and recycling (WEEE)

As a distributor of electrical equipment, we take back an old item of the same type when you buy a new one from us, or we can point you to a local recycling point near you. Please do not put electrical items or batteries in your household waste. Contact us to arrange a take back or to ask about recycling near you.

Dockworks is a trading name of Mohammed Saber Uddin, a sole trader. Address: 185 Plashet Road, London, E13 0QZ, United Kingdom. Email info.msutrade@gmail.com, telephone 07477 110459. Not registered for VAT. Apple, MacBook, Dell, Lenovo, ThinkPad, HP, Microsoft, Surface, Chromebook, Thunderbolt and DisplayLink are trademarks of their respective owners and are used only to describe compatibility.